Battery¶
SAFETY WARNINGS AND PRECAUTIONS
- INGESTION HAZARD: This product contains a button or coin cell battery.
- DEATH or serious injury can occur if ingested.
- A swallowed button or coin battery can cause Internal Chemical Burns in as little as 2 hours.
- KEEP new and used batteries OUT OF REACH of CHILDREN.
- Seek immediate medical attention if a battery is suspected to be swallowed or inserted into any part of the body.
- Call the National Battery Ingestion Hotline (800-498-8666) or the Poison Help Line (800-222-1222) immediately for treatment information if you suspect a child has swallowed or is exposed to button cell or coin batteries.
Can I replace the battery?¶
Yes, all our remotes are designed with user-replaceable batteries.
Each remote uses a single CR2032 lithium coin battery.
How do I know when to change the battery?¶
We recommend replacing the battery immediately if you notice any of the following symptoms, to ensure reliable access to your home:
- Dim LED: The remote's LED light is dim or doesn't light up at all.
- Reduced Range: The operating range has decreased (you have to be closer to the door).
- Intermittent Operation: The remote works intermittently or requires multiple presses to activate the door.
- Stopped Working: The remote stopped working completely.
How do I change the battery?¶
Replacement is simple.
We provide step-by-step video instructions on How to change the battery for every remote model.
I just received my new remote, do I need to replace the battery?¶
No, all our remotes come with a pre-installed battery.
However, in rare cases, if a product has been in storage or transit for an extended period, the battery level may be low.
If your brand-new remote is underperforming, replacing the battery is the best first step in troubleshooting.